Privacy policy

Eclavant Privacy Policy

1. Overview

At Eclavant, your privacy and security are our top priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve your shopping experience:

(a) Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via our payment providers)

(b) Non-Personal Information

We may also collect:

  • Browser type and version

  • IP address

  • Device information

  • Time zone and location data

  • Pages you visit and how you interact with our website

This information helps us improve our store performance and optimize your experience.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order updates, shipping notifications, and promotional messages

  • Improve website functionality and product offerings

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

4. Sharing Your Information

We value your trust and will never sell or rent your personal data.
However, we may share information with third parties in the following cases:

  • Service Providers: Companies that help us process payments, ship products, or manage email communication.

  • Analytics Tools: Such as Google Analytics, to understand website performance.

  • Legal Requirements: When required by law, court order, or government request.

All third-party partners are required to handle your data securely and use it only for authorized purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience.
Cookies help us:

  • Remember your preferences and cart items

  • Analyze traffic and website performance

  • Personalize content and offers

You can disable cookies through your browser settings, but this may affect certain site functions.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy — typically for the duration of your account activity or as required by law.

When no longer needed, your data will be securely deleted or anonymized.

7. Data Security

We implement strict security measures to protect your information from unauthorized access, disclosure, or misuse.
However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent to data processing

  • Request a copy of the data we hold about you

  • Opt out of marketing communications at any time

To exercise your rights, contact us at eclavantofc@gmail.com.

9. Email Marketing

By subscribing to our newsletter or providing your email, you agree to receive marketing updates and promotional offers from Eclavant.
You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be available on this page, with the “Last Updated” date clearly shown.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 eclavantofc@gmail.com